At Tratper, we stand by the quality and reliability of every product we make.

If you receive a defective or damaged product, we will gladly replace it or issue a full refund, no questions asked. Simply contact our customer support team with your order details and a brief description of the issue, and we’ll make it right.

Please note that this warranty covers manufacturing defects only. It does not apply to damage caused by misuse, improper handling, or normal wear and tear. If you are not sure if you qualify for a return/refund, please contact us for a review.

Your satisfaction is our top priority, and we appreciate the opportunity to make sure you have a positive experience with Tratper products.

Contact us:

Email:
customersupport@tratper.com

Phone: (800) 339-0238
Hours: M-F, 9am-5pm PST